Support
We’re Here to Help
Businesses, customers and technology are constantly changing, and great websites evolve to keep up. We offer a range of services to ensure your website remains relevant, secure and reliable in a constantly changing world.
We pride ourselves on supporting our customers in any way we can. We do not use ticketing systems or virtual receptionists, if you need help simply drop us an email or give us a call.
Experiencing issues with your website? Get in touch!
How We Can Help?
Training
If you require instructional documentation, training sessions or just want to ask us a quick question over the phone, we can help.
Regular Maintenance
Need changes made to your website? Just get in touch and we can save you a headache.
Updates
Website frameworks and plugins need updating regularly to keep them functional and secure. Don't leave yourself vunerable!
Disaster Recovery
We take backups of your website and database daily. If the worst happens, we've got you covered.
Upgrades
Often an old website can be transformed with the addition of a new mobile menu, predictive search box or online booking system.
Performance Reviews
Our performance reviews can help pinpoint how and why your website might be underperforming.
Email Support
All of our hosting packages include free email support including out of office replies and configuration of spam filters.
Troubleshooting
We work alongside local IT Support company Somerton Computing. Not sure if a problem is caused by your device or your website? We can help.
For hardware and non-website related issues we'll occasionally recommend you to Somerton Computing. We quite often work together closely to deliver a full tech and web based service to our clients.
Visit Somerton Computing